Program Name
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Microcomputer Applications Program
Division
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Submission Date
Description of Program
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2a. Describe the results of your previous Program Review’s action plan.
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| Operating systems, software and applications updated in Center. Business Information Worker certificate of specialization created/approved. | |
2b. Program coherence and effectiveness: Explain any curriculum changes since last program review, including SLO alignments.
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| The program took the following action to align with industry standards and new technologies:
BUSW 117 (3 units) combines BUSW114 and 115 (1.5 units each), added DE addendum.
BUSW 216 (3 units) combines BUSW 214 and 215 (1.5 units each), added DE addendum.
BUSW 385 (3 units) combines BUSW 383 and 384 (1.5 units each), added DE addendum.
BUSW 418 (3 units) combines BUSW 415 and 416 (1.5 units each), added DE addendum.
BUSW 452 (3 units) combines BUSW 450 and 451 (1.5 units each), added DE addendum.
Updated BUSW 464 | |
2c. Student success and equity: Discuss what your program has done to address equity gaps between student populations and between modes of delivery (online, hybrid, and face-to-face), describing your successes, works in progress, and/or ongoing challenges.
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| BUSW Courses
Though adjuncts were made aware of equity gaps--specifically the decline in African-American success rates--the program lost its single full-time faculty lead (deceased, April 2018) which created a lack of cohesion in the program. The program's biggest challenge is a lack of a full-time faculty member. | |
2d. Provide an update on any long-term plans that are still in progress (if applicable).
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| BUSW
Continued course and certicates realignment/redesign to keep pace with technological change and labor market demands. BUSW courses that feed into Business & Management Associate's Degrees will evolve to keep degrees valid/current to technology/labor market.
Center
The Business Microcomputer Center requires updates to the physical space, hardware and software. | |
Course and program assessment
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3b. General Education / Institutional assessment. Discuss participation in any General Education, Core Competencies, institutional or interdisciplinary assessment activities.
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| BUSW courses reinforce GE SLOs and qualify as CSM GE credit, including areas of Career Exploration and Development, and Communication and Analytical Thinking. As course curriculum is being updated, the department will add additional GE areas as appropriate. | |
Labor Market Demand
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4b. Summarize
student outcomes in terms of degrees and certificates. Identify areas of accomplishments and areas of concern.
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| The BUSM program has been most affected by technological changes and suffered a decline in enrollment. Of CSM’s declared majors, in the last 10 academic years, 19 AA degrees and 14 certificates in information processing have been awarded. During the same period, 54 office assistant certificates of specialization were awarded.
We will redesign course and program curriculum to capture technological changes with student learning outcomes to accommodate the new skills demand by the labor force. | |
4c. Review and update the program’s Advisory Committee information. Provide the date of most recent advisory committee meeting.
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| Courses offered in the BUSW discipline have been reevaluated including feedback from industry advisors. As a result, we have deactivated BUSW 315/316 Keyboarding, BUS317 Skill Building, BUS 105 Introduction to Microcomputers, BUS 530 Introduction to Internet. Additionally, we have converted six 1.5-unit sequence courses into three 3-unit courses. The new courses are Business Presentations, Spreadsheets, and Word Processing. | |
5a. Provide a brief description, including actions, measurable outcomes, and timelines
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| The department will design a mandatory terminal log-in survey that captures basic academic and demographic data to facilitate compliance with equity reporting requirements in future program reviews. Timeline for implementation is by the next Program Review cycle. | |
5b. What will your program do to increase student success and promote student equity in the next two years? What kind of professional development and institutional support will be engaged and enacted to meet these goals?
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| The department is requesting hardware to facilitate student sign-ins, a process currently handled on a single terminal. The current process is cumbersome and slows entry/exit to the Center.
BUSM program should be merged with Business & Management.
Business Computer Center should be treated as a Center for purposes of review and administrative/institutional support for allocation of resources. | |
5c. Describe other professional development activities and institutional support and collaborations that would most effectively ensure that the program achieve its goals and plans.
If your answer is more than 2000 characters (approximately 300 words), please upload a Word document below (10 MB or less). If you’re not sure, please upload your answer. Please upload text only; we cannot ensure that non-text such as images, diagrams, or charts will be retained in the final submission.
| Professional development for Center’s Instructional Aides on customer service, communication, and computer skills.
Professional development for BUSW faculty regarding equity, online pedagogy, computer skills, and Guided Pathways. | |